帮助和支持

威洛布鲁克校区- 天博体育官方网站年春季技术帮助台时间表（天博体育官方网站年1月25日- 天博体育官方网站年5月22日）

Willowbrook ITS服务台位于2A-306D室

天	次
星期一至天博体育	上午8时至晚上7时
星期五	上午8时至下午5时
周六	上午九时至下午二时
周日	关闭

 

 

 

 

 

本办事处将于下列日期闭馆：

2月12日，星期三，2月17日，星期一，当课程不在上课时，缩短的时间表将生效。所有时间可能会有变动。

联系电话：718-982-HELP（4357）联系邮箱：helpdesk@csi.cuny.edu

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圣乔治校区- 天博体育官方网站年春季技术帮助台时间表（天博体育官方网站年1月25日- 天博体育官方网站年5月22日）圣乔治ITS帮助台位于101室

圣乔治ITS服务台将于天博体育官方网站年春季关闭。如需帮助，请联系威洛布鲁克校区信息技术服务服务台办公室。联系电话：718-982-HELP（4357）联系邮件：helpdesk@csi.cuny.edu所有时间可能会有变化。

• 说明自动RSS Feed事件到您的Outlook日历

教职员工	所有用户
它形成
电脑室申请表格 FLAS和教职员工CSI电子邮件密码重置 硬件申请（退款）表格 （需要登入FLAS）  硬件数据运行（退款）表 （需要登入FLAS）  HelpDesk服务水平协议 增加的计算机权利请求表格 Information-Security-Review-Questionnaire-Form-v1.4 ITS搬迁申请表格 ITS建议书  不支持硬件表格  使用佳能打印机	访问技术 HelpDesk联系表格 关于在同一台计算机上登录FLAS/SLAS的协议 sla和学生CSI邮箱密码重置 网上反馈表格

IT博士- 天博体育官方网站春季课程（前两周）（天博体育官方网站年1月27日- 天博体育官方网站年2月7日）

资讯科技博士位于天博体育（1L楼）的参考咨询处。

天	次
星期一至星期五	上午十时至下午四时
星期六至星期日	关闭

 

 

 

 

 

如需帮助，请通过信息技术服务帮助台与我们联系。

联系电话：718-982-HELP（4357）联系邮箱：helpdesk@csi.cuny.edu

• 如何设置你的iPad
• 如何设置你的Chromebook

 

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如何设置你的iPad：www.youtube.com/watch ? v = WsQake9JRCo

1. Press and hold the power button to turn on the iPad. It's on top of the device, opposite the Home button.
2. The first screen you see will say, "Hello." Either press the Home button or swipe up on the screen to continue.
3. Your first setting will be Language. The language you select will be the one the iPad uses for all of its text and directions. English is the default, but tap you're preferred one if that isn't it.
4. Next, the iPad needs to know the country you're in to connect to the correct version of the Apple App Store. Not all apps are available in all countries.
5. Tap your country or region to continue.
6. Next, tap Set Up Manually to continue.
7. Your next step is to select which language you want to use for the keyboard on your iPad. It will generate a default based on your language and country settings from earlier, but you can choose another one if you want.
8. Make your selection, and then tap Next.
9. The next screen shows a list of all of the available Wi-Fi networks. Tap the name of yours, and then enter your password.
10. Read the Data & Privacy statement on the next screen, and then tap Continue to proceed.
11. On the next screen, you can choose to set up Touch ID, which secures your iPad with your fingerprint. Tap Continue to do it now, or select Set Up Touch ID Later to skip this step.
12. If you choose to set up Touch ID now, the iPad will walk you through the process of logging your fingerprint.
13. You don't have to create a passcode to use an iPad, but you'll be able to do so next. A passcode provides an extra layer of security and will let approved people use your iPad without needing your fingerprint to unlock it. Enter a six-digit passcode, and then confirm it to continue. 
14. Tap Passcode Options to create a longer or shorter code or to skip this step.
15. On the next screen, you can choose to set up your iPad as a new one or to restore a backup from another device.
16. Select Set Up as New iPad
17. If you use another Apple device like an iPod or iPhone, or if you download music using iTunes, you already have an Apple ID. You can use the same Apple ID to sign onto your iPad, which means you can download your music and apps to the iPad without purchasing them again.
18. If this is your first time with any Apple device, you will need to create an Apple ID. If you already have an Apple ID, enter the username (usually your email address) and password.
19. Next, you'll need to agree to the Terms and Conditions, and once you do so, the iPad will give you a dialog box confirming that you agree. You can also have the Terms and Conditions emailed to you by touching the button at the top of the screen.
20. The next screen gives you the option to accept Express Settings for some other options, like Siri, Location Services, and Analytic Data.
21. Tapping Continue will turn all of these settings on. Tap Customize Settings to set them up individually.
22. Now, you can decide whether or not you want your iPad to update itself automatically when a new version of iOS comes out. If you do, tap Continue. If not, tap Install Updates Manually. With the second option, you'll receive a notification when an update is available, but your iPad won't download and install it unless you tell it to.
23. Decide if you want to turn on Location Settings on the next screen. This setting lets apps on your iPad know where you are to do things like give you driving directions or show you nearby restaurants. Even an iPad without 4G and GPS can use location services by utilizing nearby Wi-Fi networks to determine the location. 
24. Tap Enable Location Settings to turn them on or Disable Location Settings to leave them off. 
25. You can turn off location services later and choose which apps you allow to use them and which apps can't use them. 
26. If your iPad includes Apple's digital assistant, Siri, you will be prompted whether or not you want to use it. There's really no reason not to use Siri. Like Apple's voice recognition system, Siri can perform a lot of great tasks, such as setting up reminders or telling you the name of the song on  the radio. 
27. Tap Continue to leave Siri on, or select Set Up Later in Settings to turn it on later. 
28. Your next decision is whether or not to turn on Screen Time, a utility that gives you information about how much you or your family use the iPad. 
29. Tap Continue to use Screen Time or Set Up Later in Settings to turn it off. 
30. The next screen lets you decide to send a daily diagnostic report to Apple. Doing so is purely your decision. 
31. Apple uses the information to better serve its customers, and you shouldn't be worried that your information is being used for any other purpose. But, if you have any qualms at all, choose not to share the information.
32. If your iPad supports True Tone Display, which adjusts the colors on the screen based on the devices surroundings, you'll be able to see how it works on the next screen. 
33. Tap and hold the See Without True Tone Display button in the center of the screen for a preview of what you'll see if you turn off the feature. You can't turn it off during setup, however, so tap Continue to move on.
34. The next few screens are informational only and just tell you how to perform some features on the iPad. Tap Continue when you're done reading each of them. 
35. Finally, tap Get Started. The iPad will take you to its home screen and is ready for you to use.

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要设置Chromebook，你需要：

• 您的谷歌帐户的用户名和密码
• 访问网络

第一步：打开你的Chromebook

• 如果电池脱落，请重新安装电池。
• 按下电源按钮。

第二步：按照屏幕上的指示操作

• 要选择语言和键盘设置，请选择屏幕上显示的语言。
• 可选：若要开启辅助功能，请选择“辅助功能”。
• 选择你的社交网络。
• 接受服务条款。

步骤3：登录您的谷歌帐户选择您的Chromebook所有者，输入您的谷歌帐户电子邮件或电话号码和密码。

• 如果你已经开启了两步验证，你会被发送一个代码到你选择的设备。
• 如果您没有谷歌帐户要添加，请创建一个。在某些chromebook上，您可以选择“更多选项”创建新帐户。
• 要在没有帐户的情况下使用Chromebook，请选择“以访客身份浏览”。
• 如果您在使用谷歌帐户登录时遇到问题，请使用登录疑难解答。

一旦你登录，你的书签，扩展和应用程序将自动出现。

天博体育官方网站年春季开放计算机实验室计划

1L-212、1L-212A（安静学习空间）和虚拟实验室

天	次
星期一至天博体育	上午八时至晚上十时
星期五	上午9点至晚上7点
周六	上午九时至下午五时

 

 

 

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3 n - 217

天	次
星期一至天博体育	上午八时至晚上十时

 

 

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实验室将于以下时间关闭：

• 周三,2/12
• 周一,2/17

• Adobe
• 市立软件许可证
• 网站许可软件和供应商信息
• 校园站点许可证协调员联系信息

 

Adobe:

学生:

所有学生都可以使用CUNYfirstID@login.cuny.edu帐户和密码访问我们的开放实验室（1L212）中的Adobe。

然而，CSI学生注册活跃学期，需要Adobe的课程，可以下载Adobe Creative Cloud应用程序到他们的个人设备。学生将使用他们的CUNYfirst ID和密码进行身份验证并选择要安装的Adobe Creative Cloud应用程序。请按照这些说明去做。

拥有Adobe帐户的即将毕业学生的信息：对于即将毕业的学生，可以使用学生资产迁移门户将与其分配的学校帐户关联的资产转移到个人帐户：https://helpx.adobe.com/enterprise/using/enable-student-asset-migration.html

教职员工：教职员工Adobe id由CSI的技术服务办公室（OITS）管理。

如何登入及存取Adobe软体：

• 请与OITS联系以获得账户批准
• 教师/员工Adobe登录格式：firstname.lastname@csi.cuny.edu
• 密码：访问Adobe.com时创建的密码

教职员资讯连结：

• 可以在这里找到免费的远程学习资源，包括引人入胜的课程计划、课程、博客文章和来自Adobe的按需网络研讨会
• Adobe教育交流网站可以帮助教师过渡到在线教学。

• 技术教育定价